10,000 CHF kits didn’t work!
June 10th, 2009 by Doris
I found that some of my experiments didn’t work consistently and with low concentration. And hence I emailed the supplier to see if they could give me some suggestion. After a few emails back and forward, I received an striking email on Monday. It said “Good & bad news regarding the kits. Your observation confirmed a reported problem with lot 124154, and Arcturus will replace the kits (good news).
But I well can understand your frustration about the lost samples, time & efforts (bad news). The other complaint just came in a few days before, and there was no time to inform other customers upfront. Sorry for all the inconvenience, also in the name of Arcturus”
Well, this is indeed a bad news for me as I have very limiting samples to work on since they are precious human samples. Working on human tissue is always a high risk project but it is also the most relevant to the disease. I am proud that I am able to work on human tissue as I really wish whatever I do could give the patient some hope.
However, passion and heart are not enough in science. Results are also the key to get funding and recognition in order for the work to be continued. I am worry but I think it is more practical to focus on how to solve the problem than being miserable. Our God is the Lord of all things!